Contact Us

Email: qinnao525796@outlook.com
Support hours: Monday–Friday, 9:00 AM–5:00 PM PT
Typical response time: 1–2 business days
Website: https://genzora.com

For order-related requests, include:

• your full name;
• order number;
• the email address used at checkout;
• a clear description of the request; and
• relevant photos or video for damaged, incorrect, or defective items.

Please do not email complete card numbers, account passwords, or other highly sensitive information.